If your product arrives damaged or defective, we will make it right immediately.
- Stop Using the Item: For safety, please stop using the damaged item immediately.
- Send Us a Photo: Email a photo showing the damaged area to support@babbybubble.com along with your order number.
- Free Replacement: As soon as we receive your photo, we will ship a brand new replacement immediately at zero cost.
- No Return Required: You do not need to pack up or send the damaged product back to us.